Loves Park Customer Detective Work

September 1, 2020

One might say the most challenging part of being an automotive service technician at Tuffy Rockford in Loves Park is diagnosing a problem before it can be fixed.Cars in Illinois are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's c... More

Questions to Ask Your Loves Park Service Advisor

August 29, 2020

We find that a lot of Loves Park drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more t... More

On Board Diagnostics for Your vehicle

July 19, 2020

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Loves Park, Illinois, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnos... More

On Board Diagnostics for Loves Park Motorists

June 28, 2020

Some Loves Park vehicle owners wonder why Tuffy Rockford and other Loves Park auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Rockford for a tricky automotive problem shouldn't be a surprise. In the Loves Park area, automotive diagnostics can cover ... More

Arrive Alive in Loves Park

June 27, 2020

We've all seen drivers do crazy things while driving to or from Loves Park. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonde... More

Service Center Standard and Procedures

June 20, 2020

All Illinois pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how the... More

What Loves Park Automotive Service Consumers Should Know

April 14, 2019

There are some things drivers should know about Loves Park car service and repair. First and foremost, Tuffy Rockford cares about you and your family's safety. And we really appreciate your business. Tuffy Rockford in Loves Park want... More

What Loves Park Customers like About Us at Tuffy Rockford

February 11, 2019

A big part of the service we provide at Tuffy Rockford for our Loves Park customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Loves Park area customers. Even though we try to be proactive in our Tuffy Rockford autom... More

How Does Tuffy Rockford Know What to Recommend?

August 26, 2018

When you drop your vehicle off at Tuffy Rockford in Loves Park, they don't just poke around under your hood looking for stuff to do. Tuffy Rockford professionals have lists and procedures they follow for different types of service. First of all, your Loves Park service center will note the mileag... More

Ethics of Automotive Repair in Loves Park

March 1, 2016

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Loves Park automotive service and ... More