It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*. Learn more.
*Certain restrictions apply. See store for details.
We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 24 month / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average! Learn more.
6 Month/0% Financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments. Learn more.
*Subject to credit approval. Minimum monthly payments required. See store for details.
No matter the problem, Tuffy Rockford is the answer! We provide our customers with an abundance of automotive services that includes brakes, exhaust, transmission, radiator, suspension, electrical, engine, fuel system and more! For a more extensive inventory of our services please click the service list tab located in the main menu above.
Tuffy Rockford is also well known for being one of the Rockford community's best for new tires. Whether you are shopping for new tires or simply need a flat repaired, Tuffy is your destination! Our customers can choose from an extensive selection of new tires, and no one beats our technicians when it comes to tire repair services.
At Tuffy, we pride ourselves on the affordability and punctuality our customers have come to expect. All of our rates are fair and honest, and we operate with efficiency to ensure that you are back on the road as soon as possible!
Tuffy loves to reward our customers, so it's natural that our website is full of savings opportunities. For 365 days a year customers can count on finding great quarterly specials on our home page. Furthermore, every month we send out exclusive eSpecial offers to all of our email subscribers!
Our goal is to be the best auto repair service center and tire dealer in the Rockford and Loves Park area.
Our waiting room provides FREE coffee and snacks, Free Wi-Fi, a computer station, and a KIDS corner for fun while you wait. Our owner Jim Heim has worked in corporate settings as a automotive engineer therefore provides a unique perspective on diagnosis and repair. Check us out and be impressed!!
Only place I trust to get the job done right. Honest, kind and reliable.
Jan 10, 2021 – Machesney Park, IL
GREAT PEOPLE, GREAT MANAGEMENT WE WILL ABSOLUTELY GO HERE FROM NOW ON. BRIAN AND DIANE RUSH
Brian J. Rush
Jan 09, 2021 – Rockford, IL
Jan 05, 2021 – Machesney park, IL
Great service and reasonable prices, as always!!
Dec 24, 2020 – Byron, IL
Thorough, courteous, no pressure, reasonable prices.
Dec 18, 2020 – Rockford, IL
Thank you so much for the great and fast service. You have amazing staff !
Dec 15, 2020 – Roscoe, IL
Always professional and friendly. They stand behind their work.
Nov 13, 2020 – Loves Park, IL
Knowledgeable and efficient. Always feel safe and secure when going to Tuffy.
Oct 27, 2020 – Loves Park, IL
Oct 27, 2020 – Rockford , IL
Thank you , Great Customer Service and Gerat work.
Oct 23, 2020 – Loves Park, IL
Just great service on such short notice
Oct 11, 2020 – Loves Park , IL
Thank you for your friendly, perfessional and informative service helping us to keep our vehicles maintained, safe and moving down the road without unwanted interpretations.
Oct 05, 2020 – Rockford, IL
The technician was very thorough with replacement of the front brakes.
Sep 23, 2020 – Loves Park , IL
My first time at Tuffy. Everyone was so helpful and friendly. I will definitely come back In the future for any of my cars maintenance
Jul 21, 2020 – Rockford, IL
Always a good experience at Tuffys! And goodies too!
Jul 15, 2020 – Rockford, IL
Jim and the crew always take great care of my viechales.
Jun 25, 2020 – Rockford, IL
Another fine job done by the Tuffy crew. Thank-you for taking care of my car for me. Your service & your customer service was excellent, (AS USUAL) THANKS again
Jun 05, 2020 – , IL
Finding a good and trustworthy mechanic is like finding a good dentist or financial advisor. I trust the folks at Tuffy.
May 05, 2020 – poplar grove, IL
Very nice people shawn really help me out
Aug 24, 2019 – Rockford, IL
Always right on the diagnosis, great on the price and customer service.
Jun 10, 2019 – Rockford, IL
Work done fast and correct . Nice people had a little hiccup with brakes following day. Still great serviced and on the way
Nov 30, 2018 – Cherry Valley, IL
Great service. Would especially like to thank Sue for going out of her way to help! We will be back!
Oct 29, 2018 – Belvidere , IL
Oct 17, 2018 – Rockford , IL
Great & friendly service. Love the convenience of the loaner car.
Sep 16, 2018 – Loves Park, IL
Jul 13, 2018 – Rockford, IL
I BELIEVE THE SMILES AND CHEERFULNESS OF GINA WILL BE MISSED. I KNOW I WILL MISS HER. I AM HAPPY WITH MY SERVICES WITH TUFFY.
Jul 02, 2018 – ROCKFORD, IL
Friendly, knowledgeable staff. Service was excellent.
Jun 18, 2018 – Rockford , IL
Prompt, friendly service! They are very accommodating, as well. I have experienced this quality of service for 3 years. Id recommend this location to anyone who asked.
Jun 13, 2018 – Rockford , IL
Prompt, friendly service! They are extremely accommodating. I highly recommend this location.
Jun 13, 2018 – Rockford , IL
May 23, 2018 – MOUNT PLEASANT, SC
Best service ever!!!!! They always take great care of me!!!!
Apr 13, 2018 – Rockford, IL
The best all around auto service center our entire family has ever used. They back up all their work as well.
Apr 13, 2018 – Loves Park, IL
Take care of your car like it's one of their owns. Highly recommend for the best service.
Apr 12, 2018 – Rockford, IL
Tuffy's is one of the best automotive services I've ever been to I recommend Tuffy's to all my friends especially the 3 oil changes for 60 dollars.
Apr 04, 2018 – Rockford, IL
Excellent service for my car, they even give me a ride to my work. Great Job
Mar 21, 2018 – rockford, IL
Neat, clean, honest and timely. Oh...and knowledgable What else could I want.
Mar 15, 2018 – Rockford, IL
First time there. I was surprise they had coffee and snacks, for a small shop. The cashier greet me with a nice smile and was very polite.
Mar 04, 2018 – Crystal Lake, IL
Tuffy always does great work for us. The staff is friendly and knowledgeable. We will only bring our vehicles here!
Jan 25, 2018 – Poplar Grove, IL
I have had Tuffy's service and repair both of our vehicles. The repairs are explained well and the prices are reasonable.
Jan 09, 2018 – Rockford, IL
Everyone we came in contact with from Tuffys was responsible, courteous, and professional.
Dec 06, 2017 – Loves Park, IL
Jul 13, 2017 – Rockford, IL
Great service, great people . I thought the price for the work was good. I feel like I am driving a new car. Thank you
Apr 04, 2017 – rockford, IL
Have brought my old cars in many times. Tuffy is always able to fix the problem quickly and I have never had to take the cars back for the same problem. Great Service!
Feb 19, 2017 – Rockford, IL
Tuffy's staff is always professional and courteous. I have had a wonderful experience every time that I have been there for car maintenance and repairs.
Oct 21, 2016 – Rockford, IL
Oct 21, 2016 – Rockofrd, IL
GREAT CUSTOMER SERVICES. EVERYONE IS SO NICE HERE.
Oct 12, 2016 – ROCKFORD, IL
Everyone here is polite and works to take care of you while you wait. They let you know of any additional problems they find as well
Oct 12, 2016 – Rockford, IL
Staff were friendly! Justin was a GREAT HELP! Especially explaining the issues with my car. Great Customer service (first time customer)
Oct 10, 2016 – Rockford, IL
Great customer service. Professional car service.
Oct 08, 2016 – Madison, WI
Fast, friendly and very fair...
Oct 08, 2016 – ROCKFORD, IL
Steve Lamb D
Oct 07, 2016 – , IL
have had a lot of work done here, they do great work, and they get to it fast
Oct 07, 2016 – Poplar Grove, IL
I really appreciate you guys for taking care of my truck. You guys also have very good customer service.... And the service is excellent.
Oct 05, 2016 – Jack, IL
We've been bringing our cars here for several years. We always get good and quick service.
Oct 05, 2016 – rockford, IL
Always great service
Oct 04, 2016 – kilker, IL
Sep 29, 2016 – Rockford, IL
You guys are awesome. You take care of your customers. You look at the best interest of your customers. I don't trust my car to many people but you have earned my trust
Mar 04, 2016 – Rockford, IL
This place ROCKS. These people really go the extra mile!
Nov 19, 2015 – Rockford, IL
First time here. Welcome and warm...unlike any service place I've been. They completely rock, what else can I say?
Nov 05, 2015 – CHERRY VALLEY, IL
I get my oil changes done here frequently and I have never had a problem. Staff is polite and very helpful.
Oct 30, 2015 – Loves Park, IL
Best shop around. Fits my vehicles in and diagnoses problem promptly with reasonable prices. Family like atmosphere. Thank you Tuffy of Rockford
Mar 09, 2015 – Loves Park, IL
Thorough, efficient, and friendly service often with the extra value of coupons. It is nice to drive away with the feeling of a job being well done.
Jan 07, 2015 – Machesney Park, IL
Always quick, efficient, and friendly service!
Jan 06, 2015 – Machesney Park, IL
They are fantastic!
May 19, 2012 – Rockford, IL