Technician Training at Tuffy Rockford

Your vehicle is important to you, and keeping it running properly is important to your lifestyle. That's why you're smart enough to have it serviced regularly at Tuffy Rockford in Loves Park. And even though it may just be routine maintenance, you want it done right by automotive professionals.

It's also very important to your Loves Park service center to keep you happy and on the road. You might be surprised at the amount of money our Loves Park auto service center spends annually to make sure our friendly and knowledgeable technicians are properly trained.

Tuffy Rockford offers a variety of automotive services for many kinds of vehicles. We need to be current on the latest techniques and parts so that we can give you quality service. Our Loves Park service centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Tuffy Rockford technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services at Tuffy Rockford require the use of specialized equipment. Tuffy Rockford technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It's not only important that friendly and knowledgeable technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to detect potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems. For example, it's one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles/48,000 km and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better automotive service decisions.

Illinois folks may be interested to know that service technicians (including those at Tuffy Rockford) are trained in compliance with federal and local Loves Park laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It's the goal of Tuffy Rockford to provide fast, courteous service. You should feel free to ask your friendly and knowledgeable technician or one of the managers about your service or for more information about their recommendations.

At Tuffy Rockford, well-trained service providers, established procedures, industry standards and, of course, great people, combine to give you the best auto service in Loves Park.

Tuffy Rockford
6574 E. Riverside
Loves Park, Illinois 61111
815.639.1239