by Barry Unrast, 2012-02-23
Loves Park Tuffy Auto Service Center Wins 2011 New Dealer of
the Year
Toledo,
OH – February 22, 2012:
Becoming a role model of outstanding customer service - That’s a Tuffy!
Jim
Heim and Danette Maynard, franchisees of the Loves Park, Illinois Tuffy Auto
Service Center, have been Tuffy franchisees since August 2010 and have already
proven a commitment to excellence in customer service. Recently, Jim and Danette’s store in Loves
Park received the New Dealer of the Year Award at Tuffy’s National Dealer
Convention in Orlando, Florida for excellence in customer service, quality
control, and staff management.
“Our philosophy is to educate each and every guest
about their vehicle in order to prolong the life and safety of their vehicle,”
states Danette Maynard. “Our customers
are our guests and we are truly fortunate to have such amazing guests. It is such a great honor to be recognized for
our achievements and commitment to our customers.”
“It is obvious that Jim, Danette, and their
crew are aware of Tuffy’s Mission Statement, which is to provide the best
automotive repair service in the industry through a continuous commitment to
quality and customer service,” says Roger Hill, President and CEO of Tuffy
Associates Corp.
For more information regarding the Loves
Park Tuffy, please
visit www.tuffyrockford.com. The Loves Park Tuffy is located at 6574 East
Riverside Boulevard and is open from Monday – Friday 7:30 AM to 6:30 PM and
Saturday 8:00 AM to 4:00 PM. To contact
Jim and Danette at the store, please call (815-639-1239).
Tuffy is one of the largest full-service
automotive repair franchises in the country, specializing in brakes,
alignments, oil changes, air conditioning, tires, heating and cooling systems,
starting and charging systems, and general maintenance and repair. Headquartered in Toledo, Tuffy Associates
Corp. operates and franchises over 200 Tuffy Auto Service Centers in Alabama,
Florida, Illinois, Indiana, Iowa, Michigan, Nebraska, New Jersey, North
Carolina, North Dakota, Ohio, South Carolina, South Dakota, Virginia, and
Wisconsin.