by Barry Unrast, 2012-02-23
Loves Park Tuffy Auto Service Center Wins 2011 New Dealer of the Year
OH – February 22, 2012:
Becoming a role model of outstanding customer service - That’s a Tuffy!
Jim Heim and Danette Maynard, franchisees of the Loves Park, Illinois Tuffy Auto Service Center, have been Tuffy franchisees since August 2010 and have already proven a commitment to excellence in customer service. Recently, Jim and Danette’s store in Loves Park received the New Dealer of the Year Award at Tuffy’s National Dealer Convention in Orlando, Florida for excellence in customer service, quality control, and staff management.
“Our philosophy is to educate each and every guest about their vehicle in order to prolong the life and safety of their vehicle,” states Danette Maynard. “Our customers are our guests and we are truly fortunate to have such amazing guests. It is such a great honor to be recognized for our achievements and commitment to our customers.”
“It is obvious that Jim, Danette, and their crew are aware of Tuffy’s Mission Statement, which is to provide the best automotive repair service in the industry through a continuous commitment to quality and customer service,” says Roger Hill, President and CEO of Tuffy Associates Corp.
For more information regarding the Loves Park Tuffy, please visit www.tuffyrockford.com. The Loves Park Tuffy is located at 6574 East Riverside Boulevard and is open from Monday – Friday 7:30 AM to 6:30 PM and Saturday 8:00 AM to 4:00 PM. To contact Jim and Danette at the store, please call (815-639-1239).
Tuffy is one of the largest full-service automotive repair franchises in the country, specializing in brakes, alignments, oil changes, air conditioning, tires, heating and cooling systems, starting and charging systems, and general maintenance and repair. Headquartered in Toledo, Tuffy Associates Corp. operates and franchises over 200 Tuffy Auto Service Centers in Alabama, Florida, Illinois, Indiana, Iowa, Michigan, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Virginia, and Wisconsin.
If you would like more information about this
topic, please contact Barry Unrast at 419/865-6900.